The Pain Management Group
Privacy Policy
How we collect, use and protect information on this website.
This Privacy Policy explains how The Pain Management Group (“PMG,” “we” or “us”) collects, uses and protects information through this website. It applies only to information gathered through the website.
How we use and protect your medical information as a patient is described separately in our Notice of Privacy Practices, as required by the Health Insurance Portability and Accountability Act (HIPAA).
Information you give us
When you use the forms on this website, we collect the information you choose to provide. Depending on the form, this may include:
- Appointment requests: your name, phone number, email address, date of birth, preferred office and details about your request.
- Physician referrals: information about the referring provider and the patient being referred.
- Job applications: your contact information, résumé and work history.
Please do not include detailed medical information in a website form. If you have questions about your care, call us at 615.941.8501.
Information collected automatically
Like most websites, our site and hosting provider automatically record basic technical information when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit. This information is used to keep the website secure and working properly.
Our website may also use cookies, which are small files stored by your browser, to remember settings and keep the site working. You can set your browser to refuse cookies, although some features may not work as intended.
How we use information
We use the information we collect to:
- Respond to appointment requests, referrals, questions and job applications
- Contact you about your request
- Operate, maintain, secure and improve this website
- Comply with legal obligations
We do not sell your personal information.
How we share information
We share website information only with PMG staff who need it to respond to you, and with service providers that help us operate this website, such as our website hosting and form providers, who are expected to keep it confidential. We may also disclose information when required by law.
Other websites and services
Our website links to services operated by other companies, including our online patient portal, online bill pay and Google Maps on our Locations page. When you use those services, their own privacy policies apply. We encourage you to review them.
Security
We use reasonable safeguards to protect information submitted through this website. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them through the website. Parents or guardians may contact us to schedule care for a child.
Your choices
You may contact us to ask about, update or request deletion of information you submitted through this website. Some information may need to be kept to meet medical record or legal requirements.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the bottom of this page shows when it was last revised.
Contact us
If you have questions about this Privacy Policy, please call The Pain Management Group at 615.941.8501.
Last updated October 15, 2026